A postmortem from Waymo on Tuesday is providing at the very least some readability about what the hell occurred to its poor, benighted San Francisco operation after a lot of the facility throughout the town went out on Saturday.
Waymo conduct at darkish stoplights compelled the Alphabet-owned firm to name all its San Francisco robotaxis again residence, a logistical disaster. However in equity, social media posts in all probability made Waymo’s ad-hoc resolution look much more haphazard than it truly was, giving the impression that every one the Waymos in San Francisco had been zapped on the similar time by no matter triggered the outage, inflicting them to halt in place, together with in busy intersections, as if their robotic drivers had been raptured to robo-heaven.
Energy outage took out the waymos RIP pic.twitter.com/DPte8oOGku
— Vincent Woo (@fulligin) December 21, 2025
There were certainly choked streets and blocked intersections, however under is how Waymo prefers to border the way in which the issue arose. Be aware that in its comms, Waymo refers back to the self-driving software program in its automobiles as “the Waymo Driver.”
“Whereas the Waymo Driver is designed to deal with darkish visitors indicators as four-way stops, it could often request a affirmation test to make sure it makes the most secure selection. Whereas we efficiently traversed greater than 7,000 darkish indicators on Saturday, the outage created a concentrated spike in these requests. This created a backlog that, in some circumstances, led to response delays contributing to congestion on already-overwhelmed streets.”
It appears crucial to Waymo’s model to not ever enable the impression that Waymos are ever remotely pushed. What Waymo has as a substitute of “distant drivers” or “teleoperators” is named “fleet response,” a Waymo weblog put up says. When the Waymo Driver encounters a really heterogeneous driving scenario, it sends out for human suggestions, which we’re not supposed to consider as a bailout. It’d need affirmation about, say, what it suspects is a very impassable intersection, and a human operator sends again indicators directing it the place it would wish to go.
“Fleet response can affect the Waymo Driver’s path, whether or not not directly by indicating lane closures, explicitly requesting the AV use a selected lane, or, in essentially the most complicated eventualities, explicitly proposing a path for the car to think about,” the Waymo weblog put up about Fleet Response says. You may or won’t think about this the enter of a “distant driver” or a “teleoperator.” Waymo clearly doesn’t.
At any charge, all these furtive Waymos at blacked-out stoplights in San Francisco on Saturday created a logjam of those requests for human suggestions, and Waymo’s postmortem acknowledges that the logjam triggered even worse visitors.
So what Waymo says occurred subsequent looks as if an affordable plan of action in response to inflicting visitors throughout a blackout: “We directed our fleet to drag over and park appropriately so we may return automobiles to our depots in waves. This ensured we didn’t additional add to the congestion or hinder emergency automobiles throughout the peak of the restoration effort.”
From the surface, and particularly on social media, that is the half that regarded worse than it actually was. Posts displaying Waymos in intersections might be seen subsequent to posts displaying Waymos stopped along with the highway. This made it appear like San Francisco was a post-apocalypic wasteland strewn with useless robotaxis. It’s affordable to ask: in the event that they weren’t useless, why didn’t the corporate ship them residence? However it’s additionally affordable for Waymo to wish to keep away from a crucial mass of Waymos disrupting San Francisco like a herd of stampeding Wildebeasts, and thus making the automobiles simply wait on the aspect of the highway till their group is named.
This created an additional unhealthy search for Waymo: alongside the Waymos that did turn out to be obstructions, there have been at the very least some crowds of safely parked Waymos, not glitching out, however merely ready for the sign to return to their depots in an orderly vogue.
6 Waymo’s parked at a damaged visitors mild blocking the roads. Looks like they weren’t skilled for an influence outage pic.twitter.com/9fBkoxgKwe
— Walden (@walden_yan) December 21, 2025
There aren’t any future plans talked about within the postmortem about introducing distant drivers. What future plans are included, somewhat puzzlingly, don’t embody something—at the very least to date—about altering the Waymo Driver’s basic driving software program in any respect. The three bullets about Waymo’s “path ahead” all deal with emergencies: “Integrating extra details about outages,” “Updating our emergency preparedness and response,” and “Increasing our first responder engagement.”
Robotaxis are programmed to drive conservatively, and thus have boy scout-like conduct data in combination, however this postmortem doesn’t present Waymo reflecting in any respect about the truth that these are aliens on our roads who will misbehave and fail in completely novel methods that may’t be predicted. In reality, it ends on a notice of defiance, saying “we’re undaunted by the chance to problem the established order of our roads, and we’re proud to proceed serving San Franciscan residents and guests.”
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